Privacy policy.

Who we are

LumeAxis Growth is operated by LUMEAXIS GROWTH MARKETING. This policy covers our marketing website and enquiries you send to us about our services. You can contact us at lumeaxis@charleshongg.com.

Using this website

This is an informational website. It has no enquiry forms, customer accounts or online payments. We do not currently use analytics tools, Meta Pixel or advertising-tracking cookies on this website.

Your browser sends technical information needed to request and display web pages. The service hosting the website may process basic request information, such as an IP address and browser details, to deliver the site.

When you contact us

Our contact links let you start a conversation through WhatsApp, Facebook Messenger or your email application. We receive the information you choose to send, which may include your name, contact details, business information and project requirements.

We use that information to respond to your enquiry, understand your needs, discuss suitable services and prepare a proposal where appropriate. If we work together, any additional information needed to deliver the project will be discussed with you.

External platforms and links

WhatsApp, Facebook and your email provider operate their own services and handle information under their own privacy policies. Clicking a contact or external link takes you to, or opens, that separate service. Its settings and privacy practices apply there.

Questions and requests

To ask about information you have shared with us, or to request access, correction or deletion, email lumeaxis@charleshongg.com. We may need enough information to identify the relevant conversation and confirm that the request is yours. We will explain if a request cannot be completed in full.

Changes to this policy

We will update this page if the website or our handling of enquiries changes. You can contact us with any questions about the current policy.